Here is the English translation of your Terms and Conditions of Sale (TCS):

Terms and Conditions of Sale (TCS) – NaBibijou

1. Introduction

The NaBibijou website is operated by Nadège Kien EI, registered with the Trade and Companies Register.
Address: 28 rue de l'Europe, 68680 Kembs, France
Email: nadege@nabibijou.com
SIRET Number: 92379738500013

These Terms and Conditions of Sale (TCS) govern all sales made through the website https://nabibijou.com.
By placing an order on NaBibijou, you accept these TCS.

2. Products

The products offered are those displayed on the website on the day of consultation.
Essential characteristics are detailed on each product page.

NaBibijou reserves the right to modify or remove any product at any time.

3. Orders

To place an order:

• Select your items and add them to your cart

• Confirm your contact and order details

• Choose your delivery and payment method

• Confirm your order

The order is validated once full payment has been made. A confirmation will be sent to you by email.

4. Prices and Payment

Prices are displayed in euros, all taxes included (VAT), excluding delivery fees.
Payment is made via the methods available on the site (credit card, PayPal, etc.).
Payment is secure, and shipping will only take place after payment confirmation.

5. Delivery

Products are delivered to the address provided when placing the order.
Delivery times are indicative. NaBibijou cannot be held responsible for delays caused by carriers or force majeure.
Delivery fees are specified during checkout.

6. Right of Withdrawal

You have 14 days to exercise your right of withdrawal, without providing justification.
The period begins on the date of receipt of the product.

Returned products must be in their original condition and complete.
Return shipping costs are your responsibility.

Refunds include the product price and initial delivery costs (excluding express delivery surcharges if selected).
To exercise your right, contact us at nadege@nabibijou.com with your order number.

7. Cookies and Personal Data

The website uses cookies to improve your browsing experience. Essential cookies do not require consent, while optional cookies can be accepted or refused.

We collect personal data for:

• Order and delivery management

• Customer service and support

• Promotional emails (with prior consent)

In accordance with GDPR, you may access, rectify, or delete your data at any time by contacting nadege@nabibijou.com.

8. Intellectual Property

All website content (texts, images, logos, videos) is protected by copyright.
Any reproduction, distribution, or use without prior authorization is prohibited.

9. Liability

NaBibijou strives to provide accurate information but does not guarantee the accuracy or completeness of content.
We cannot be held responsible for indirect damages related to website use or delivery delays, except in cases of gross negligence or intentional misconduct.

10. Comments and Reviews

Users may post comments on certain products.
Nadège Kien EI does not control these contents and declines all responsibility.
Comments must comply with laws and public decency. Offensive or illegal content may be removed.

11. Links to Our Site

Certain organizations may link to our site with prior approval.
Any use of our logo requires written authorization.

12. Modification of TCS

NaBibijou reserves the right to modify these TCS at any time.
The applicable terms are those in effect at the time of the order.

13. Applicable Law and Jurisdiction

These TCS are governed by French law.
Any dispute relating to their interpretation or execution shall be submitted to the competent courts of the jurisdiction of Nadège Kien EI’s registered office.

14. Dispute Resolution

In case of a dispute between Nabibijou.com and the Client, both parties will seek an amicable solution.
The Client may submit any complaint to NaBibijou customer service:

• By email: nadege@nabibijou.com

• By postal mail: NaBi – Customer Service, 28 rue de l'Europe, 68680 Kembs, France

In accordance with the French Consumer Code regarding alternative dispute resolution, if no amicable solution is found within one year of the written complaint, the Client may contact a consumer mediator free of charge.

Nabibijou.com is affiliated with the following mediation service:

Société Médiation Professionnelle
Address: Alteritae, 5 rue Salvaing, 12000 Rodez, France
Website: www.mediateur-consommation-smp.fr

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